Outlook:
Please run a full backup of your data before proceeding: Go to File --> Import/Export --> and exprot all folders into a .pst file on your PC. Then:
- Close Outlook and restart the PC
- Install our newest connector which can be found here.
- Go to Control Panel --> Email (or Mail) --> Show profiles
- Create a new profile (name does not matter)
- Within this new profile, please add a Mail account with --> Additional Server Types --> "Zimbra Collaboration" or "interWaysMAIL"
- Set that profile as default profile
- Close all windows and start Outlook
- The new sync can take several hours, depending on amount of data
Zimbra Desktop:
Please export/back up your data first before proceeding:
Delete the account from Zimbra desktop and enter it again. Zimbra Desktop should start pulling the data from the server. This might take several hours, depending on mailbox size.